Refund policy
FREQUENTLY ASKED QUESTIONS
Shipment and cost?
All US orders (including Puerto Rico) are shipped via USPS or
FedEx. Upon checkout you will see carrier-calculated shipping
rates and estimated transit times. All international orders,
including Canada, are shipped via USPS First-Class Package
International or FedEx International.
Tracking number?
Upon the completion of processing your order a tracking number
will be sent to you.
Receiving my order?
All items are made to order within 2-5 business days when
purchased through our online shop. Orders received on Friday,
Saturday and Sunday are usually processed by the end of the day
on Monday.
NOTE: During sales, processing times may be extended by an
additional 48-72 hours. Shipping time begins once an order is
picked up by USPS or FedEx. Transit times DO NOT begin at the
completion of ordering. Please be aware of this when placing
your order and choosing your shipping method. This applies to
all orders including overnight shipping.
Customs fees, duties, or taxes?
Customs fees, duties and taxes are solely the responsibility of the
customer. We are unable to add these costs since rates are
determined by each individual country. Ari Batel is not responsible
for these charges.
Purchasing products?
Ari Batel products can be purchased from our online store.
There are no limitations on purchasing currently.
NOTE: BY PURCHASING FROM ARIBATEL.COM YOU AGREE TO
ASSUME RESPONSIBILITY OF YOUR ITEM(S) ONCE THE ITEM(S)
HAS BEEN DISPATCHED AND A TRACKING NUMBER HAS BEEN
PROVIDED AND ITEM(S) IS SHIPPED THROUGH OUR CHANNELS
(FEDEX OR USPS). WE DO NOT REPLACE OR REFUND LOST OR
STOLEN PACKAGES. IF THERE IS A DELAY OR ANY EXCEPTION TO
DELIVERY (LOST OR STOLEN) YOU WILL BE RESPONSIBLE FOR
FILING A CLAIM WITH A SHIPPING AGENT (FEDEX or USPS).
Order cancellation?
All sales are final.
Address changes?
We do not edit or change delivery address on any order. We will
only deliver to the address provided upon placing the order.
Purchasing items?
There are no limitations on purchasing currently.
Returns, refunds, exchanges?
All items are non-refundable & non-exchangeable.
NOTE: If an item is defective, we will send you a replacement for the
same exact item. NO EXCEPTIONS
PRIVACY POLICY
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and
selling process, we collect the personal information you give us such as your
name, address, and email address. When you browse our store, we also
automatically receive your computer’s internet protocol (IP) address to
provide us with information that helps us learn about your browser and
operating system. Email marketing (if applicable): With your permission, we
may send you emails about our store, new products, and other updates.
SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information
to complete a transaction, verify your credit card, place an order, arrange for a
delivery, or return a purchase, we imply that you consent to our collecting it
and using it for that specific reason only. If we ask for your personal
information for a secondary reason, like marketing, we will either ask you
directly for your expressed consent, or provide you with an opportunity to say
no. How do I withdraw my consent? If after you opt-in, you change your mind,
you may withdraw your consent for us to contact you, for the continued
collection, use or disclosure of your information, at any time, by contacting us
at aribatel.co@gmail.com
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so
or if you violate our Terms of Service.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with an online e-commerce
platform that allows us to sell our products and services to you. Your data is
stored through Shopify’s data storage, databases, and the general Shopify
application. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway to complete your purchase,
then Shopify stores your credit card data. It is encrypted through the Payment
Card Industry Data Security Standard (PCI-DSS). Your purchase transaction
data is stored only as long as is necessary to complete your purchase
transaction. After that is complete, your purchase transaction information is
deleted. All direct payment gateways adhere to the standards set by PCI-DSS
as managed by the PCI Security Standards Council, which is a joint effort of
brands like Visa, MasterCard, American Express and Discover. PCI-DSS
requirements help ensure the secure handling of credit card information by
our store and its service providers. For more insight, you may also want to read
Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy
Statement (https://www.shopify.com/legal/privacy).
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and
disclose your information to the extent necessary to allow them to perform
the services they provide to us. However, certain third-party service providers,
such as payment gateways and other payment transaction processors, have
their own privacy policies in respect to the information we are required to
provide to them for your purchase-related transactions. For these providers,
we recommend that you read their privacy policies so you can understand the
way your personal information will be handled by these providers. Remember
that certain providers may be in or have facilities that are located in a different
jurisdiction than either you or us. So, if you elect to proceed with a transaction
that involves the services of a third-party service provider, then your
information may become subject to the laws of the jurisdiction(s) in which
that service provider or its facilities are located. As an example, if you are in
Canada and your transaction is processed by a payment gateway located in
the United States, then your personal information used in completing that
transaction may be subject to disclosure under United States legislation,
including the Patriot Act. Once you leave our store’s website or are redirected
to a third-party website or application, you are no longer governed by this
Privacy Policy or our website’s Terms of Service. Links When you click on links
on our store, they may direct you away from our site. We are not responsible
for the privacy practices of other sites and encourage you to read their privacy
statements. Google analytics: Our store uses Google Analytics to help us learn
about who visits our site and what pages are being looked at
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and
follow industry best practices to make sure it is not inappropriately lost,
misused, accessed, disclosed, altered, or destroyed. If you provide us with your
credit card information, the information is encrypted using secure socket layer
technology (SSL) and stored with a AES-256 encryption. Although no method
of transmission over the Internet or electronic storage is 100% secure, we
follow all PCI-DSS requirements and implement additional generally accepted
industry standards.
SECTION 7 – COOKIES
Here is a list of cookies that we use. We’ve listed them here so that you can
choose if you want to opt-out of cookies or not. _session_id, unique token,
sessional, Allows Shopify to store information about your session (referrer,
landing page, etc). _shopify_visit, no data held, Persistent for 30 minutes from
the last visit, Used by our website provider’s internal stats tracker to record the
number of visits _shopify_uniq, no data held, expires midnight (relative to the
visitor) of the next day, Counts the number of visits to a store by a single
customer. cart, unique token, persistent for 2 weeks, Stores information about
the contents of your cart. _secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is
used to determine if the current visitor has access. PREF, persistent for a very
short period, set by Google and tracks who visits the store and from where.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in
your state or province of residence, or that you are the age of majority in your
state or province of residence and you have given us your consent to allow any
of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review
it frequently. Changes and clarifications will take effect immediately upon
their posting on the website. If we make material changes to this policy, we
will notify you here that it has been updated, so that you are aware of what
information we collect, how we use it, and under what circumstances, if any,
we use and/or disclose it. If our store is acquired or merged with another
company, your information may be transferred to the new owners so that we
may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information
we have about you, register a complaint, or simply want more information
contact our Privacy Compliance Officer at aribatel.co@gmail.com
CONTACT US
Name
Phone
Email
Comment
Submit Contact
Email: aribatel.co@gmail.com
Please allow 24-48 hours for response by email.
Shipment and cost?
All US orders (including Puerto Rico) are shipped via USPS or
FedEx. Upon checkout you will see carrier-calculated shipping
rates and estimated transit times. All international orders,
including Canada, are shipped via USPS First-Class Package
International or FedEx International.
Tracking number?
Upon the completion of processing your order a tracking number
will be sent to you.
Receiving my order?
All items are made to order within 2-5 business days when
purchased through our online shop. Orders received on Friday,
Saturday and Sunday are usually processed by the end of the day
on Monday.
NOTE: During sales, processing times may be extended by an
additional 48-72 hours. Shipping time begins once an order is
picked up by USPS or FedEx. Transit times DO NOT begin at the
completion of ordering. Please be aware of this when placing
your order and choosing your shipping method. This applies to
all orders including overnight shipping.
Customs fees, duties, or taxes?
Customs fees, duties and taxes are solely the responsibility of the
customer. We are unable to add these costs since rates are
determined by each individual country. Ari Batel is not responsible
for these charges.
Purchasing products?
Ari Batel products can be purchased from our online store.
There are no limitations on purchasing currently.
NOTE: BY PURCHASING FROM ARIBATEL.COM YOU AGREE TO
ASSUME RESPONSIBILITY OF YOUR ITEM(S) ONCE THE ITEM(S)
HAS BEEN DISPATCHED AND A TRACKING NUMBER HAS BEEN
PROVIDED AND ITEM(S) IS SHIPPED THROUGH OUR CHANNELS
(FEDEX OR USPS). WE DO NOT REPLACE OR REFUND LOST OR
STOLEN PACKAGES. IF THERE IS A DELAY OR ANY EXCEPTION TO
DELIVERY (LOST OR STOLEN) YOU WILL BE RESPONSIBLE FOR
FILING A CLAIM WITH A SHIPPING AGENT (FEDEX or USPS).
Order cancellation?
All sales are final.
Address changes?
We do not edit or change delivery address on any order. We will
only deliver to the address provided upon placing the order.
Purchasing items?
There are no limitations on purchasing currently.
Returns, refunds, exchanges?
All items are non-refundable & non-exchangeable.
NOTE: If an item is defective, we will send you a replacement for the
same exact item. NO EXCEPTIONS
PRIVACY POLICY
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and
selling process, we collect the personal information you give us such as your
name, address, and email address. When you browse our store, we also
automatically receive your computer’s internet protocol (IP) address to
provide us with information that helps us learn about your browser and
operating system. Email marketing (if applicable): With your permission, we
may send you emails about our store, new products, and other updates.
SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information
to complete a transaction, verify your credit card, place an order, arrange for a
delivery, or return a purchase, we imply that you consent to our collecting it
and using it for that specific reason only. If we ask for your personal
information for a secondary reason, like marketing, we will either ask you
directly for your expressed consent, or provide you with an opportunity to say
no. How do I withdraw my consent? If after you opt-in, you change your mind,
you may withdraw your consent for us to contact you, for the continued
collection, use or disclosure of your information, at any time, by contacting us
at aribatel.co@gmail.com
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so
or if you violate our Terms of Service.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with an online e-commerce
platform that allows us to sell our products and services to you. Your data is
stored through Shopify’s data storage, databases, and the general Shopify
application. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway to complete your purchase,
then Shopify stores your credit card data. It is encrypted through the Payment
Card Industry Data Security Standard (PCI-DSS). Your purchase transaction
data is stored only as long as is necessary to complete your purchase
transaction. After that is complete, your purchase transaction information is
deleted. All direct payment gateways adhere to the standards set by PCI-DSS
as managed by the PCI Security Standards Council, which is a joint effort of
brands like Visa, MasterCard, American Express and Discover. PCI-DSS
requirements help ensure the secure handling of credit card information by
our store and its service providers. For more insight, you may also want to read
Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy
Statement (https://www.shopify.com/legal/privacy).
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and
disclose your information to the extent necessary to allow them to perform
the services they provide to us. However, certain third-party service providers,
such as payment gateways and other payment transaction processors, have
their own privacy policies in respect to the information we are required to
provide to them for your purchase-related transactions. For these providers,
we recommend that you read their privacy policies so you can understand the
way your personal information will be handled by these providers. Remember
that certain providers may be in or have facilities that are located in a different
jurisdiction than either you or us. So, if you elect to proceed with a transaction
that involves the services of a third-party service provider, then your
information may become subject to the laws of the jurisdiction(s) in which
that service provider or its facilities are located. As an example, if you are in
Canada and your transaction is processed by a payment gateway located in
the United States, then your personal information used in completing that
transaction may be subject to disclosure under United States legislation,
including the Patriot Act. Once you leave our store’s website or are redirected
to a third-party website or application, you are no longer governed by this
Privacy Policy or our website’s Terms of Service. Links When you click on links
on our store, they may direct you away from our site. We are not responsible
for the privacy practices of other sites and encourage you to read their privacy
statements. Google analytics: Our store uses Google Analytics to help us learn
about who visits our site and what pages are being looked at
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and
follow industry best practices to make sure it is not inappropriately lost,
misused, accessed, disclosed, altered, or destroyed. If you provide us with your
credit card information, the information is encrypted using secure socket layer
technology (SSL) and stored with a AES-256 encryption. Although no method
of transmission over the Internet or electronic storage is 100% secure, we
follow all PCI-DSS requirements and implement additional generally accepted
industry standards.
SECTION 7 – COOKIES
Here is a list of cookies that we use. We’ve listed them here so that you can
choose if you want to opt-out of cookies or not. _session_id, unique token,
sessional, Allows Shopify to store information about your session (referrer,
landing page, etc). _shopify_visit, no data held, Persistent for 30 minutes from
the last visit, Used by our website provider’s internal stats tracker to record the
number of visits _shopify_uniq, no data held, expires midnight (relative to the
visitor) of the next day, Counts the number of visits to a store by a single
customer. cart, unique token, persistent for 2 weeks, Stores information about
the contents of your cart. _secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is
used to determine if the current visitor has access. PREF, persistent for a very
short period, set by Google and tracks who visits the store and from where.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in
your state or province of residence, or that you are the age of majority in your
state or province of residence and you have given us your consent to allow any
of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review
it frequently. Changes and clarifications will take effect immediately upon
their posting on the website. If we make material changes to this policy, we
will notify you here that it has been updated, so that you are aware of what
information we collect, how we use it, and under what circumstances, if any,
we use and/or disclose it. If our store is acquired or merged with another
company, your information may be transferred to the new owners so that we
may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information
we have about you, register a complaint, or simply want more information
contact our Privacy Compliance Officer at aribatel.co@gmail.com
CONTACT US
Name
Phone
Comment
Submit Contact
Email: aribatel.co@gmail.com
Please allow 24-48 hours for response by email.